Privacy Policy

Last updated: 1 August 2026

Who We Are

Learn more about LP MHE Training, who we are, and how to contact us regarding your personal information.

How We Use Your Information

Understand how we use your personal information to respond to enquiries and deliver our training services.

Data Security

Learn how we protect your personal information and keep your data secure against unauthorised access.

Information We Collect

Learn how we protect your personal information and keep your data secure against unauthorised access.

Cookies and Website Usage

Learn how we use cookies and similar technologies to improve your browsing experience and website performance.

Your Rights

Understand your rights regarding your personal information and how to exercise those rights at any time.

Who We Are

LP MHE Training is a professional provider of on-site forklift and materials handling equipment (MHE) training, delivering high-quality training services to businesses across Derbyshire, Nottinghamshire and throughout the UK. We are committed to providing safe, practical and professional training tailored to the needs of each customer and their workplace.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services. We are committed to handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details below or complete the contact form available on our website. We will be happy to answer any questions and assist you with your request.

Information We Collect

When you contact LP MHE Training through our website, by email or by telephone, we may collect personal information that you choose to provide. This may include your name, company name, email address, telephone number, training requirements and any other information you include in your enquiry.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information and pages visited. This information helps us understand how visitors use our website and allows us to improve its performance and user experience.

We only collect the information that is necessary to respond to your enquiry, provide our training services, meet our legal obligations and improve the quality of our website and customer service. We do not collect unnecessary personal information or sell your personal data to third parties.

How We Use Your Information

We use your personal information to respond to your enquiries, provide information about our training services, arrange bookings and deliver the services you request. Your information also allows us to communicate with you regarding course details, payments, certificates and any other matters related to your training.

We may use your information to improve our website, customer service and the quality of the training we provide. Website usage data helps us understand how visitors interact with our website so we can improve its performance, content and overall user experience.

We will only use your personal information for legitimate business purposes and in accordance with applicable data protection laws. We do not sell, rent or share your personal information with third parties for marketing purposes without your consent.

Cookies and Website Usage

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences and help us understand how visitors interact with our website. These technologies enable certain website features to function correctly and help us improve the performance, usability and security of our website.

Some cookies are essential for the website to operate correctly, while others help us analyse website traffic and improve the services we provide. Where required, we will ask for your consent before placing non-essential cookies on your device, and you can manage your cookie preferences at any time through your browser settings or our cookie banner.

For more detailed information about the cookies we use, the purposes for which they are used and how you can manage your preferences, please refer to our Cookie Policy.

Data Security

LP MHE Training is committed to protecting your personal information and takes appropriate technical and organisational measures to safeguard it against unauthorised access, loss, misuse, alteration or disclosure. We regularly review our security practices to help ensure your information remains protected.

Access to personal information is limited to those who need it to provide our services or fulfil our legal obligations. While we take every reasonable step to protect your data, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure.

If we become aware of a data breach that is likely to affect your rights and freedoms, we will take appropriate action and, where required by law, notify the relevant authorities and affected individuals in accordance with UK data protection legislation.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have a number of rights regarding your personal information. These include the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, request the deletion of your personal data where appropriate, and object to or restrict certain types of data processing.

You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information. If you wish to exercise any of your rights or have any questions about how your information is handled, please contact us using the details provided on our website.

If you believe that we have not handled your personal information in accordance with data protection laws, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for upholding information rights.

Changes to This Privacy Policy

LP MHE Training may update this Privacy Policy from time to time to reflect changes in legal requirements, our services or the way we process personal information. Any updates will be published on this page together with the revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the form below. We’ll be happy to answer your questions and assist you with any requests relating to your personal data.